Public Administration Professional
Motivated professional with 12 years of experience in academic and community service environments, with a Master’s degree in Public Administration. Demonstrated ability to establish and foster relationships with cross-functional partners, working as part of a collaborative team. Proactive and detail-oriented, with the capacity to provide strategic analysis and develop policy recommendations to advance organizational goals.
Motivated professional with 12 years of experience in academic and community service environments, with a Master’s degree in Public Administration. Demonstrated ability to establish and foster relationships with cross-functional partners, working as part of a collaborative team. Proactive and detail-oriented, with the capacity to provide strategic analysis and develop policy recommendations to advance organizational goals.
Areas of Expertise
Public Administration, Program Management, Project Management, Reporting & Analysis, Performance Measurements, Public Policy, Budget Management, Public Relations, Event Planning, and Community Outreach
Public Administration, Program Management, Project Management, Reporting & Analysis, Performance Measurements, Public Policy, Budget Management, Public Relations, Event Planning, and Community Outreach
Education
Master of Public Administration | Valdosta State University, Valdosta, GA, Expected May 2018
Achievements: 4.0 GPA and 300 internship hours in the public and non-profit sectors.
Bachelor of Arts, Supervision and Management | Florida State College at Jacksonville (FSCJ), Jacksonville, FL, 5/2014
Achievements & Leadership: Association of Florida Colleges (AFC) Professional Development Scholarship, AFC Region II Unsung Hero Award, President’s List, Nassau Center Representative and Historian for AFC FSCJ.
Master of Public Administration | Valdosta State University, Valdosta, GA, Expected May 2018
Achievements: 4.0 GPA and 300 internship hours in the public and non-profit sectors.
Bachelor of Arts, Supervision and Management | Florida State College at Jacksonville (FSCJ), Jacksonville, FL, 5/2014
Achievements & Leadership: Association of Florida Colleges (AFC) Professional Development Scholarship, AFC Region II Unsung Hero Award, President’s List, Nassau Center Representative and Historian for AFC FSCJ.
Experience Highlights
City of Fort Lauderdale, Fort Lauderdale, FL
ICMA Senior Management Fellow - Neighbor Support, 2018 - Present
Oversee provision of technical and academic services for students, staff, and faculty. Manage student assistants, including training, mentorship, and employee development. Create training materials and instruct classes on accessing library resources. Answer online and text-message questions from students and patrons. Educate students, faculty, and staff on electronic databases, including journals, magazines, and e-books.
Key Accomplishments:
Published seven LibGuide research pages with linked resources, informing users on helpful research materials and providing instruction on finding additional resources. Reduced library spending 10% by researching library supplies and purchasing best-priced options. Managed and synthesized library usage data to supply students with essential materials and to advocate for the necessity of library services. Served as safety committee chair, coordinating a group of campus representatives to identify, document, and advise on campus safety issues.
Library Assistant, 2010 - 2011
Managed and maintained library data and reports. Organized periodicals and displays. Developed online research guides for students. Administered library programs and assisted patrons with multimedia use.
ICMA Senior Management Fellow - Neighbor Support, 2018 - Present
Oversee provision of technical and academic services for students, staff, and faculty. Manage student assistants, including training, mentorship, and employee development. Create training materials and instruct classes on accessing library resources. Answer online and text-message questions from students and patrons. Educate students, faculty, and staff on electronic databases, including journals, magazines, and e-books.
Key Accomplishments:
Published seven LibGuide research pages with linked resources, informing users on helpful research materials and providing instruction on finding additional resources. Reduced library spending 10% by researching library supplies and purchasing best-priced options. Managed and synthesized library usage data to supply students with essential materials and to advocate for the necessity of library services. Served as safety committee chair, coordinating a group of campus representatives to identify, document, and advise on campus safety issues.
Library Assistant, 2010 - 2011
Managed and maintained library data and reports. Organized periodicals and displays. Developed online research guides for students. Administered library programs and assisted patrons with multimedia use.
College of Coastal Georgia: Camden Center, Kingsland, GA
Information Specialist, 2014 - 2018
Oversee provision of technical and academic services for students, staff, and faculty. Manage student assistants, including training, mentorship, and employee development. Create training materials and instruct classes on accessing library resources. Answer online and text-message questions from students and patrons. Educate students, faculty, and staff on electronic databases, including journals, magazines, and e-books.
Key Accomplishments:
Published seven LibGuide research pages with linked resources, informing users on helpful research materials and providing instruction on finding additional resources. Reduced library spending 10% by researching library supplies and purchasing best-priced options. Managed and synthesized library usage data to supply students with essential materials and to advocate for the necessity of library services. Served as safety committee chair, coordinating a group of campus representatives to identify, document, and advise on campus safety issues.
Library Assistant, 2010 - 2011
Managed and maintained library data and reports. Organized periodicals and displays. Developed online research guides for students. Administered library programs and assisted patrons with multimedia use.
Information Specialist, 2014 - 2018
Oversee provision of technical and academic services for students, staff, and faculty. Manage student assistants, including training, mentorship, and employee development. Create training materials and instruct classes on accessing library resources. Answer online and text-message questions from students and patrons. Educate students, faculty, and staff on electronic databases, including journals, magazines, and e-books.
Key Accomplishments:
Published seven LibGuide research pages with linked resources, informing users on helpful research materials and providing instruction on finding additional resources. Reduced library spending 10% by researching library supplies and purchasing best-priced options. Managed and synthesized library usage data to supply students with essential materials and to advocate for the necessity of library services. Served as safety committee chair, coordinating a group of campus representatives to identify, document, and advise on campus safety issues.
Library Assistant, 2010 - 2011
Managed and maintained library data and reports. Organized periodicals and displays. Developed online research guides for students. Administered library programs and assisted patrons with multimedia use.
Florida State College at Jacksonville, Jacksonville, FL and Yulee, FL
Library Assistant, 2011 - 2014 and 2007 - 2010
Trained faculty, students, and staff on the use of library equipment. Managed book circulation, shelf maintenance, and clerical processes. Scheduled and coordinated the use of library equipment. Designed library, signs, brochures, and displays. Reviewed and verified library reports. Facilitated patron library usage, resolving complaints quickly and professionally.
Key Accomplishments:
Authored a 30-page staff manual on handling and preparing interlibrary loan sharing. Developed graphics and content for campus-wide electronic newsletter sent to employees, sharing library information, highlighting new books, and describing the database of the month. Increased efficiency by advising library management to use ALEPH library circulation software, effectively keeping track of library loan materials.
Camp Assistant Director & Group Facilitator, Nassau Outdoor Education Center, 2006 - 2013
Managed programs and facilities housed at the center, ensuring compliance with program policies and industry standards. Coordinated team building activities for school groups, local businesses, and community nonprofits. Worked with groups to determine goals and developed corresponding plan. Instructed and facilitated games, initiatives, and challenge course activities. Guided group development and educational outcomes.
Key Accomplishments:
Instrumental in the successful facilitation of over 100 team building sessions. Enhanced efficiency by preparing daily activity schedules and prepping logistics for daily activities.
Library Assistant, 2011 - 2014 and 2007 - 2010
Trained faculty, students, and staff on the use of library equipment. Managed book circulation, shelf maintenance, and clerical processes. Scheduled and coordinated the use of library equipment. Designed library, signs, brochures, and displays. Reviewed and verified library reports. Facilitated patron library usage, resolving complaints quickly and professionally.
Key Accomplishments:
Authored a 30-page staff manual on handling and preparing interlibrary loan sharing. Developed graphics and content for campus-wide electronic newsletter sent to employees, sharing library information, highlighting new books, and describing the database of the month. Increased efficiency by advising library management to use ALEPH library circulation software, effectively keeping track of library loan materials.
Camp Assistant Director & Group Facilitator, Nassau Outdoor Education Center, 2006 - 2013
Managed programs and facilities housed at the center, ensuring compliance with program policies and industry standards. Coordinated team building activities for school groups, local businesses, and community nonprofits. Worked with groups to determine goals and developed corresponding plan. Instructed and facilitated games, initiatives, and challenge course activities. Guided group development and educational outcomes.
Key Accomplishments:
Instrumental in the successful facilitation of over 100 team building sessions. Enhanced efficiency by preparing daily activity schedules and prepping logistics for daily activities.
Community Leadership
Take Stock In Children, Fort Lauderdale, FL, 7/2018 - 3/2019
Wild Amelia, Amelia Island, FL, 5/2016 - Present
Coordinator & Board Member
Manage volunteer events, training and coordinating up to 15 volunteers. Oversee event planning for Kids' Niche 2017 event, identifying and contacting event presenters. Organize up to 5 volunteers to collect survey data for grant writers.
City of Fernandina Beach, Fernandina Beach, FL, 6/2016 – 10/2016
Intern
Created a reader’s guide to the city budget.
Take Stock In Children, Fort Lauderdale, FL, 7/2018 - 3/2019
Wild Amelia, Amelia Island, FL, 5/2016 - Present
Coordinator & Board Member
Manage volunteer events, training and coordinating up to 15 volunteers. Oversee event planning for Kids' Niche 2017 event, identifying and contacting event presenters. Organize up to 5 volunteers to collect survey data for grant writers.
City of Fernandina Beach, Fernandina Beach, FL, 6/2016 – 10/2016
Intern
Created a reader’s guide to the city budget.